Terms and Conditions

Welcome to the Crankworx Merch Store (the “Site”). Crankworx Events, Inc. (CEI) provides services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any of our services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. 

Privacy Policy 

Please refer to our Privacy Policy for our full privacy and security practices related to the Site and crankworx.com. Additionally, please refer to the Privacy Policy (https://squareup.com/ca/en/legal/general/privacy) of Square, Inc., the Site payment provider, for more information about their privacy and security practices related to payment processing on the Site. 

Products Offered 

The Site offers Crankworx branded merchandise that has been created in association with the Crankworx World Tour and the Crankworx brand. Some of the merchandise may have been created through a partnership with a third-party brand that has been associated with the Crankworx World Tour in an official and contractual capacity.  

 CEI does not warrant that product descriptions and website content is accurate, free of errors, complete or current. See section Errors, Inaccuracies, and Omissions for more information. 

Shipping Policy 

Shipping is available worldwide. Shipping costs and delivery time will be calculated at check-out. We are unable to guarantee a delivery date at this time and appreciate your understanding as part of your acknowledgement of the Agreement. We will make every effort to ship your entire order in one shipment when possible. 

Extra Fees  

Site customers may be required to pay duties, taxes, or import fees in addition to our shipping rates, which only cover the cost of transit of the products. CEI will not be able to change or avoid the final extra fees associated with your order. Your acknowledgment of the Agreement includes the understanding of your responsibility to pay any extra fees associated with your order after processing by CEI is complete. 

Shipping Provider 

CEI will use Canada Post for all shipments of products from the Site. 

Payment Terms  

The full payment needs to be made at checkout, after which orders will be dispatched for packing and delivery. All orders will be subject to relevant taxes which will be applied at checkout. 

Please see section Extra Fees to learn about any additional costs that may be associated with your order after processing by CEI is complete. 

Billing Policy 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail/and or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete, and accurate purchase and account information for all purchases made using the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.  

Returns Policy 

CEI is not accepting returns for any products purchased through the Site at this time.  

Liability Limitations 

CEI does not guarantee, represent, or warrant that your use of the Site’s products will be uninterrupted, timely, secure, or error-free. We do not warrant that the results may be obtained from the use of the service of the Site will be accurate or reliable.  

You agree that from time to time we may remove the Site from crankworx.com for indefinite periods of time or cancel the Site at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the products of the Site is at your sole risk. The products delivered to you through the Site are provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quantity, fitness for a specific purpose, durability, title, and non-infringement.  

In no case shall CEI, our directors, officers, affiliates, agents, contractors, sponsors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some regions or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such regions or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

Dispute Clause 

Any dispute relating to any activity on Site or the purchase of any products shall be submitted to confidential arbitration in British Columbia, Canada, unless you have in some way threatened or violated the Site’s or CEI’s intellectual property rights, whereby CEI may seek an injunctive. This agreement is governed by and construed in accordance with the laws of British Columbia’s justice system. 

Intellectual Property 

When accessing and purchasing products from the Site, you agree to obey the law and to respect the intellectual property rights of others. You agree that you shall be solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused by any User Content (described below) that you provide or transmit to us. 

Specifically, the trademarks, copyrights, trade names, trade dress, logos, domain names, and service marks (collectively, the “Trademarks”) displayed on the Site are the registered and/or unregistered Trademarks of CEI, or such third party that may own the displayed Trademarks. Noting contained on this Site or in this Agreement serves to grant to you, by implication or otherwise, any license or right to use any Trademarks displayed on this Site without the written permission of CEI or such third party that may own the displayed Trademarks. 

Third-Party Links 

Certain content, information, products, and services available via our Site may include materials or systems provided by third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

 Errors, Inaccuracies, and Omissions 

The Site attempts to be as accurate as possible. However, CEI does not warrant that product descriptions and website content is accurate, free of errors, complete or current.